Animal Eye Associates of St. Louis - Veterinary Ophthalmology

Frequently Asked Questions

FAQs

Ensure your primary veterinarian knows you that your pet has an appointment at our office. Some primary veterinarians require permission from you, the owner, to forward your pet’s medical records to our office. This transfer of records must be done prior to the day of your pet’s appointment so that we may review these documents. It is helpful to bring with you all medications that your pet is currently receiving and has received for the current issue. These steps ensure we are up-to-date on your pet’s disease course and are able to best modify their treatments. On the day of the appointment, arrive at least 10 minutes earlier than your scheduled appointment.

If you are unable to make it to your pet’s appointment, please notify our clinic as soon as possible. We understand that unforeseen circumstances may arise. In such cases, we can reschedule the appointment for a more convenient time. Additionally, if someone else is bringing in your pet on your behalf, please inform us in advance and provide their contact information. It’s crucial for us to have updated information to ensure the best care for your pet.

Preparing your pet for surgery involves a few key steps to ensure their well-being and a successful procedure. Here’s a guide to help you get ready:

Follow Pre-Surgery Instructions: Adhere to any specific pre-surgery instructions provided by your veterinarian. This may include fasting requirements, restrictions on water intake, or other guidelines.

We accept a variety of convenient payment methods to make your experience seamless. We accept Mastercard, Visa, Discover, Cash, Checks, Care Credit. 

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